Terms of Service

Last updated: April 13, 2026

Welcome to Reavo. These Terms of Service ("Terms") govern your access to and use of the Reavo platform at reavo.ai ("Service"), operated by Reavo ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By using Reavo, you represent and warrant that you meet these requirements.

2. Account Registration

You must sign in using a Google account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Please notify us immediately if you suspect unauthorized access.

3. Service Description

Reavo is an AI-powered platform that generates real estate marketing materials — including listing videos, MLS descriptions, social media content, and intelligence reports — from property listing URLs and user-uploaded media. The Service uses artificial intelligence to analyze, generate, and optimize content on your behalf.

4. Your Content

4.1 Ownership

You retain ownership of all content you upload to the Service, including photos, videos, voice recordings, and branding assets. By uploading content, you grant us a limited, non-exclusive license to process, store, and use that content solely to provide and improve the Service.

4.2 AI-Generated Content

Content generated by Reavo's AI (including videos, descriptions, and marketing copy) is provided for your use in connection with the listed property. You are free to use, modify, and distribute AI-generated content for your real estate marketing purposes.

4.3 Responsibility

You are responsible for reviewing all AI-generated content before publishing or distributing it. AI outputs may contain inaccuracies. You must ensure that all marketing materials comply with applicable real estate regulations, MLS rules, and fair housing laws in your jurisdiction.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable regulations.
Upload content that you do not have the right to use, or that infringes on any third party's intellectual property rights.
Attempt to reverse-engineer, decompile, or extract the underlying AI models or algorithms.
Use automated tools (bots, scrapers) to access the Service beyond its intended interface.
Interfere with or disrupt the Service's infrastructure or other users' access.
Resell, sublicense, or redistribute the Service without our written consent.

6. Free Trial & Pricing

We may offer a free trial period. After the trial ends, continued access may require a paid subscription. Pricing, features, and trial duration are subject to change. We will provide notice before any pricing changes affect your active subscription.

7. Third-Party Services & Listing Data

The Service fetches publicly available listing data from third-party platforms such as Redfin and Zillow to generate marketing materials. Reavo is not affiliated with, endorsed by, or partnered with any of these platforms. We are not responsible for the accuracy, completeness, or availability of third-party data. Your use of connected platforms is subject to their respective terms of service.

8. Not Professional Advice

Reavo is a marketing content generation tool. The Service does not provide real estate brokerage, legal, tax, financial, or compliance advice. AI-generated content — including MLS descriptions, property analyses, intelligence reports, and buyer personas — is for marketing purposes only. You are solely responsible for verifying the accuracy of all content and ensuring compliance with applicable MLS rules, fair housing laws, and real estate regulations in your jurisdiction before publishing or distributing any materials.

9. Voice Cloning

The voice cloning feature creates a synthetic voice model based on audio you provide. By using this feature, you represent that you have the legal right to use the voice sample (i.e., it is your own voice or you have obtained explicit consent from the voice owner). You are solely responsible for ensuring compliance with applicable laws governing synthetic voice usage.

10. Intellectual Property

The Service, including its design, features, code, and AI models, is owned by Reavo and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding.

11. Copyright Infringement Notices

If you believe that content available through the Service infringes your copyright, please send a written notice to support@reavo.ai including: (a) a description of the copyrighted work, (b) the location of the allegedly infringing content, (c) your contact information, and (d) a statement that you have a good-faith belief that the use is not authorized. We will investigate and respond in accordance with applicable law.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE. YOU USE THE SERVICE AT YOUR OWN RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REAVO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO REAVO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

14. Indemnification

You agree to indemnify, defend, and hold harmless Reavo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party rights (including intellectual property or privacy rights), or (d) any content you upload to the Service.

15. Dispute Resolution & Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA), conducted in the State of California. You agree to arbitrate on an individual basis only — class actions, class arbitrations, and representative actions are not permitted. Either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

16. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason with reasonable notice. You may stop using the Service at any time. Upon termination, your right to use the Service ceases, but provisions that by their nature should survive (such as indemnification, limitations of liability, and dispute resolution) will remain in effect.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict-of-law provisions.

19. Contact Us

If you have questions about these Terms, please contact us at: support@reavo.ai

See also our Privacy Policy for details on how we handle your data.